FAQ
Answers to common questions about our products, policies, and ordering.
Please note that all purchases are final. Due to the nature of our products and inventory controls, we are unable to accept returns or exchanges.
Our products are independently evaluated through third-party laboratory testing. By completing a purchase through this website, you acknowledge that you have reviewed and accepted the testing information made available on the applicable product page.
Should you have any concerns regarding your order or product quality, please contact us by email. We will review the matter and do our best to assist.
We ship Canada-wide from within Canada, so your order arrives without customs delays or additional import complications.
Orders are packaged securely and discreetly. We also ship to Canada Post FlexDelivery addresses and PO boxes.
Orders placed Monday through Friday are processed and shipped the same day. All packages are sent via Canada Post Xpresspost and typically arrive within 1–3 business days, depending on the destination and any carrier delays.
Tracking information is provided with every order so you can monitor your shipment from dispatch to delivery. Tracking details are typically emailed within one business day of your order confirmation. Please check your spam or junk folder if the email does not appear in your inbox.
Yes. Every batch is independently evaluated through third-party laboratory testing for purity and quality. Testing information is made available on the applicable product page — we encourage you to review it before completing your purchase.
Use our Reconstitution Calculator to work out exact bacteriostatic water volumes and dosing measurements for any vial size. Each peptide page also includes detailed dosing and protocol information.
Email us through the Contact page. We aim to respond to all inquiries within 24–48 hours, Monday through Friday.
Zenova Peptides
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Zenova Peptides
For laboratory research purposes only. Not for human use. Not medical advice.
Welcome to Zenova
Drop your email and we’ll unlock a one-time 20% discount code for your first order.
Your code
Apply it in your cart or at checkout. Valid once per customer, on your first order.
No spam — just the code and the occasional stock update.